Responsible Gambling at Razed Casino

At Razed Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines the tools, resources, and support available to help you stay in control of your gambling activity.

Our Commitment to Responsible Gambling

Razed Casino operates under a strict responsible gambling framework in accordance with Australian consumer protection standards and the guidelines set by the relevant regulatory authorities. We actively promote responsible gambling practices and work to prevent problem gambling, underage gambling, and gambling-related harm across all our platforms.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

Spend more money or time gambling than you can afford
Find it difficult to stop or cut back on gambling
Gamble to escape stress, anxiety, or personal problems
Lie to family or friends about how much you gamble
Borrow money or sell possessions to fund gambling
Feel restless or irritable when trying to reduce gambling
Chase losses in an attempt to win back money
Neglect work, family, or personal responsibilities due to gambling

If any of these signs apply to you or someone you know, we strongly encourage seeking help immediately.

Responsible Gambling Tools at Razed Casino

We provide a range of tools to help you manage your gambling activity. These tools are available directly through your account settings or by contacting our support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it becomes active.

Loss Limits

Loss limits allow you to cap the amount you can lose over a set period. This helps prevent chasing losses and keeps your gambling within a budget you are comfortable with.

Session Time Limits

You can set a maximum session duration to control how long you play in a single sitting. Once your session limit is reached, you will be automatically logged out of your account.

Reality Checks

Enable reality check notifications to receive regular reminders of how long you have been playing and how much you have spent. These pop-up alerts help you stay aware of your gambling activity in real time.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, 72 hours, or up to 30 days. During this time, you will not be able to log in or place bets on your account.

Self-Exclusion

If you believe your gambling is becoming a serious problem, you can request a self-exclusion from Razed Casino. Self-exclusion periods are available for 6 months, 1 year, 2 years, 3 years, or permanently. During self-exclusion, your account will be suspended, all promotional communications will cease, and you will not be able to reopen your account until the exclusion period has ended (except for permanent exclusions, which cannot be reversed).

To request self-exclusion, please contact our support team directly:

Email: [email protected]
Live Chat: Available 24/7 via the Razed Casino website

National Self-Exclusion: BetStop

Australia operates a National Self-Exclusion Register called BetStop, administered by the Australian Communications and Media Authority (ACMA). BetStop allows you to self-exclude from all licensed Australian online wagering services simultaneously with a single registration.

You can register with BetStop at any time, free of charge. Self-exclusion periods range from 3 months to a lifetime ban. Once registered, all participating licensed operators — including Razed Casino — are legally required to close your account and prevent you from opening a new one.

Support Organisations in Australia

If you or someone you care about is experiencing gambling-related harm, the following free and confidential services are available across Australia:

Gambling Help Online

Gambling Help Online provides free, confidential support 24 hours a day, 7 days a week. You can access online chat, phone counselling, and self-help resources.

Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)

Lifeline Australia

Lifeline provides crisis support and suicide prevention services. If gambling is affecting your mental health, Lifeline counsellors are available around the clock.

Website: www.lifeline.org.au
Phone: 13 11 14 (24/7)
Crisis Text: Text 0477 13 11 14 (6pm–midnight AEST)

Beyond Blue

Beyond Blue offers mental health support for anxiety, depression, and other conditions that may be linked to or worsened by problem gambling.

Website: www.beyondblue.org.au
Phone: 1300 22 4636 (24/7)

MoneySmart

If gambling has caused financial difficulties, MoneySmart — run by the Australian Securities and Investments Commission (ASIC) — provides free tools and guidance to help you manage debt and get back on track financially.

Website: moneysmart.gov.au

National Debt Helpline

Free financial counselling is available through the National Debt Helpline for Australians experiencing financial hardship related to gambling.

Website: ndh.org.au
Phone: 1800 007 007 (Monday–Friday, 9:30am–4:30pm AEST)

Protecting Minors

Razed Casino has a zero-tolerance policy towards underage gambling. You must be 18 years of age or older to register and play on our platform. We conduct age verification checks on all accounts and reserve the right to request identity documents at any time.

If you share a device or computer with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools can help:

Tips for Gambling Responsibly

Set a budget before you start and stick to it
Only gamble with money you can afford to lose
Treat gambling as entertainment, not a source of income
Take regular breaks and avoid long gambling sessions
Never gamble when you are upset, stressed, or under the influence of alcohol
Balance gambling with other leisure activities
Do not borrow money to gamble
Keep track of the time and money you spend gambling

Contact Our Responsible Gambling Team

Our dedicated responsible gambling support team is available 24 hours a day, 7 days a week. If you need help activating any of the tools described on this page, or if you have concerns about your gambling behaviour, please do not hesitate to reach out:

Email: [email protected]